Terms of Service

1. Agreement to Terms

By accessing and using Sporcmaois's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Sporcmaois provides tourism services including:

• Guided tours of Australian destinations
• Travel planning and consultation
• Booking assistance for accommodations and activities
• Transportation services
• Educational and cultural experiences

3. Booking and Payment

When you book our services:

• All bookings are subject to availability and confirmation
• Payment is required to secure your booking
• Prices are in Australian Dollars (AUD) unless otherwise specified
• We reserve the right to cancel bookings for non-payment
• Additional fees may apply for special requests or modifications

4. Cancellation and Refund Policy

Our cancellation policy varies by service type:

• Cancellations made 14+ days before departure: Full refund minus processing fee
• Cancellations made 7-13 days before departure: 50% refund
• Cancellations made less than 7 days before departure: No refund
• Weather-related cancellations: Full refund or rescheduling option
• Force majeure events: Subject to individual assessment

5. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information during booking
• Arrive on time for scheduled tours and activities
• Follow safety instructions and guidelines
• Respect local customs, laws, and environments
• Take responsibility for your personal belongings
• Inform us of any special needs or medical conditions

6. Limitation of Liability

Sporcmaois's liability is limited to the amount paid for our services. We are not responsible for:

• Injuries or accidents during tours
• Loss or damage to personal property
• Delays or cancellations due to circumstances beyond our control
• Third-party service providers' actions or omissions
• Changes in weather or natural conditions

7. Insurance and Safety

We strongly recommend that all customers:

• Purchase comprehensive travel insurance
• Maintain health and medical insurance
• Follow all safety guidelines and instructions
• Participate in activities at their own risk

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

• Initial attempt at informal resolution
• Mediation if informal resolution fails
• Binding arbitration under Australian law
• Courts of New South Wales, Australia as final jurisdiction

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any legal proceedings must be conducted in the courts of New South Wales.

13. Contact Information

For questions about these terms or our services, please contact us: